Christyn Omc

Card issues invalid

My friend gave me this 40 dollar Vannila viscard and I went to put it in my PayPal but then it showed up with no money, I tried to activate it trough the gift card activation and it showed invalid code, Alotugh when I went the the Vannila visa card website all the money was there I'm not sure what's going on
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Reason of review:
Damaged or defective
stephen y Fkj

Ive Been Riped off

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Yes I have a *** about Vanilla Visa card I have used it in the pass with no problems until now,,,,Yes I have used this company before no problems I have never charge over ,30bucks at a time ,,I put 70.00 dollars on my card money a few days ago.. later a this company took it ,,I Filed a complaint against it ,an the investigated it , later I get a letter stating that they don't find an error ,,,,,,I will take a lie detector test to proof it was not me ... I Have not received any thing from this company at that price ....They are a bunch of *** *** Holes,,,They are the Scammer in My Book......Next I'm going to try to report them to the B.B.B. I 'am Thru with theses ***
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Loss:
$73
Pros:
  • At first
Reason of review:
I got Charge for items i did not order

Preferred solution: Full refund

Devarius Qes
map-marker Quincy, Massachusetts

None redemption of money

Vanilla Visa - None redemption of money
I tried to purchase merchandise at 711 with my $50 gift card the cashier rang it up wrong and voided it however the money never got put back on the card come to find out supposedly $50 was taken off and never put back on. I am now out 50$
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Reason of review:
Problems with payment
Nicklas R

Waste of money

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Bought a Visa Vanilla prepaid to use specifically online. When the website was not able to claim the funds, I didn't know what to do.

Thought I could use it to create an Amazon balance and pay with that. This wasn't successful either. Basically, I'll be stuck buying something I don't really want and I'm out the 4.95 activation fee.

Avoid the same mistake I made and get another way to purchase products. Online shopping should not be this difficult just because of a prepaid card.

To pay $4.95 just to activate a card is ridiculous, I can see $.99 anything over that is really overkill.

If you cant or don't have a bank account Paypal is much better. You can add money at select stores with cash and it's accepted almost everywhere as payment.

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Loss:
$25
Cons:
  • Losing money
  • Hassle of attempted purchase
Reason of review:
Order processing issue

Preferred solution: Full refund

Anonymous

Unauthorized charges

Someone stole the card number worth $100 and used it all up on Walmart.com I want my money back, that's ridiculous.
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Reason of review:
Problems with payment
Karrigan Duc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service

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Was having issues with the amount of money being charged on my card. Called customer service they absolutely did not understand English I got frustrated and hung up. They froze my card. Called back talked to a supervisor wanted All this documentation to in freeze it I’ve had this card for 2 years spent thousands of dollars now they want documentation had my utility money water and electric I needed to pay by Monday but they wouldn’t help I’m getting ready to call consumer affairs
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Reason of review:
Problems with payment
Hedwig Mnh

Not accepting card

I punch in the numbers but it wont accept card when I phone to be told to put numbers in the phone the numbers r too many and I cant even get ALL the numbers in on the phone
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Abdon Evw

Fraud

Someone stole my card number!!!
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Camya Spr

Don't believe anything they tell you.

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I purchased a $300 Vanilla Visa for my stepdaughter in November for her birthday. We always get her a Visa card for her birthday, and then for Christmas. I waited for it to arrive... day after day went by.. her birthday was November 29th--the card never got there. Finally, two weeks after it should have been there, I called the Visa people and said 'is there any chance that we can check on this card to see if it was stolen'? I had to take pictures of my receipt, and the activation thing, a copy of my driver's license front and back--basically a lot of hassle to scan and email it to them They gave me a list of the four days spending spree that someone went on, courtesy the Visa card that we had bought for her... with locations like Walmart, the DMV, the tax office. I heard nothing. So finally, I called back, almost 4 weeks from sending them info. And they said 'Dispute denied, case closed. We sent you a letter.' Wait a minute, I said...I received no letter. And the person that I talked to to file this dispute said all but we will make sure you get your money back...do you want a replacement card or should we send a check? I told her I'd rather have the check so I could send it to her via a different means. That's what was supposed to happen. They have the entire list of merchants, dates, timestamps..where the stolen card was used, and I was told by their employee that they would be able to refund my money... and then I get a nasty little letter that just says 'Sorry. Dispute closed. Denied."? She said file with USPS. I didn't send from there...I mailed it from a local p.o box, like I've been doing for years. So, she said, contact the local police department. Oh, and they're sending me a "copy" of the letter I never received. Basically, too bad, so sad, don't call us again. No more Vanilla Visas from this household.
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Reason of review:
Order processing issue
Anonymous

Got a already used card for some reason

I brought a $100 dollar card from walmart to do online shopping but when i tried to use it, the transcation is denined . Then I when to check the balance on their website and found out it is already used.There is no money in it. Althought I called the customer's and the person on the phone is quite nice ,I doubt I would ever get the money back bc "it is hard to verify is it the same card" *** (ps: the card showed it is used in december 2017 and today is may 2018 and I literally just brought the card this morning ). PURE SCAMMING.PPS Walmart was rude and a super *** return policy just saying
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Reason of review:
Problems with payment
Chrystopher Dag

Not being accepted

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I have tried to use this card more than once on a casino site anx yet every time I try I am turnex down. The casinos keep telling me that the bank is not allowing the pro ess to happen. I purposely bought the card to use it at the casino.
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Reason of review:
Problems with payment
Anonymous

Didnt help me locate my gift card

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I activated my card wasnt able to use it as i was supose to bcuz of complications of icsolutions
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Reason of review:
Order processing issue
Anonymous

Disaster

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Received as gift two cards of £50 each unable to use in any shops. I phoned customer service and they were very rude...both times... I don’t want nothing to do with Vanilla cards anymore...USELESSNESS...
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Reason of review:
Problems with payment
Loie Lfu

Restaurant Bill

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I was charged 53 dollars on a 50 card. i had provided 8 dollars extra. Then when the card was declined I explained the situation to the waitress, but she was unable to receive paiment, even when she only charged 50.
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Reason of review:
Problems with payment
Anonymous

Unable to use my gift card

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I received a Visa Debit Gift Card for Christmas and have tried to use it two times. Each time it was declined. When I called the phone number indicated on my card, 1-80*-571-****, I was unable to talk to a person, but the recording let me know that my card was expired. This doesn't make any sense since the expiration date on my card is 06/23. I tried calling this customer service number again several times but was never able to reach a live person. I looked on the website to see if I could find an explanation for my problem but was directed to the customer service number that I have already tried. Needless to say, I am not going to waste any more of my time with that process. I need this problem to be fixed as soon as possible.

The card # is 4847 18** **72 0030. The 3 digit # on the back is 021.

I would like to be contacted when this issue is resolved. I can be reached at

(207) 458-**** or at LindaBaldwin1958@***.com.

Thank you,

Linda Baldwin

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Cons:
  • Card denied
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

1 comment
Guest

I'm sorry, I forgot to date my comment. I'm submitting this on February 28, 2018.

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