Vanilla Visa Contact Information

Toll-Free Number:

  • (800) 571-1376

Customer Service:

  • (800) 652-9174
  • (855) 686-9513
  • (800) 571-1376

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Currently you can call only US numbers.

Headquarters Address:

Vanilla® Visa® Card Customer Service
PO Box 826 Fortson, GA 31808

Summary of Vanilla Visa Customer Service Calls


Customers Contact Vanilla Visa to Ask about:


  • “Register card”
  • “My card doesn’t work”
  • “Says i have a issue on card”


  • “Balance on card”
  • “Grandson just opened his gift $50 an said o balance wtf is going on”
  • “Account number”

Activation/ Cancellation:

  • “To Activate my card”
  • “Activate my card”
  • “Activate cards”

Payments and Charges:

  • “False charges/balance”
  • “Pending transaction”
  • “Payment was declined on my card”

Request for Information:

  • “Personal questiona”
  • “General questions”
  • “Im trying to fuigure out how to activate my vinilla mastercard for online purchaces”


  • “Refund of money”
  • “How long does it take for a refund to get put back on my card”
  • “I can't get my refund!!!”

Return/ Replace:

  • “Replacement”
  • “Replacement card status”


  • “There automative service is saying my card # is not valid, I used the card on the 18th of Janurary to pay three different insurances one Allstate said they returned my payment , it should had been about twenty dollars left on the card ,before they re”

Product/ Service:

  • “Need to order a new card”


  • “Money deducted”
  • “Credit”
  • “Need funds transferred onto my new car death”

Vanilla Visa Rating Stats

1.6 out of 5 stars
based on 117 reviews
See all 273 reviews reviews

Rating stats

  1. 83 reviews
  2. 15 reviews
  3. 10 reviews
  4. 4 reviews
  5. 5 reviews

Rating trend

About Vanilla Visa

Top 5 Vanilla Visa Products

Gift Card, Prepaid Card, Reward Card, Website

Top 5 Likes about Vanilla Visa

Person on the phone, Customer service, Visas are easy to spend, So far, No inactivity fees 247 us based customer service

Top 5 Dislikes about Vanilla Visa

Losing money, Not being able to use a gift card, No support, Lost money, Dishonest company


Vanilla Visa gift card is a nationwide acceptance card with the stored sum paid in advance. One can get a Vanilla Visa gift card in with the amount of $25, $50 or $100 stored thereon. Customers can find this card in different stores like Rite Aid, CVS and local 7-Eleven. Vanilla Visa gift card can be used at retail locations, for online shopping, at restaurants and the like. The payment for activation of the card is levied depending on card cost from $ 4, 95 to $ 6, 95. The remainder on a card can be checked at any convenient time by phone or on a site free of charge. Vanilla Visa gift card can be used everywhere within the United States.

Vanilla Visa reviews and complaints

Vanilla Visa is ranked 24 out of 336 in Cards category

Payment Methods

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Vanilla Visa Stats

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Number of Calls

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