Vanilla Visa Reviews

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New Reviewer

Gift cards

I had my card stolen from me I never was able to use the cards I still have the receipts I have the receipts and I was wanting to be reimbursed For my stolen cards. Last 4 numbers on cards are 8043 $400 3691$290
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ID
#2832392 Review #2832392 is a subjective opinion of poster.
Loss
$690
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Haven’t heard from them

I have an open case for some unauthorized transactions. Want to know wats going on why is it taking so long
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ID
#2709513 Review #2709513 is a subjective opinion of poster.
Loss
$270
Preferred solution
Full refund

Online purchases

Tiger Commissary services. I have used card with no issues on web deposit but to order commisary I'm not being let to purchase. Same card on both but only one will go thru.
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ID
#1610975 Review #1610975 is a subjective opinion of poster.
Location
Winter Haven, Florida
New Reviewer

To see how much $ is on my card

It keeps telling me that my card number is invalid
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ID
#1606882 Review #1606882 is a subjective opinion of poster.
Location
Chambersburg, Pennsylvania
New Reviewer

Can't get activate

Can't get the gifted card activated
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ID
#1598830 Review #1598830 is a subjective opinion of poster.
Reason of review
Access/ activation issues
New Reviewer

To check on my balance

There is a pending charge on my card that has not been made by me...I am trying to follow on this charge.
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ID
#1598703 Review #1598703 is a subjective opinion of poster.
Product
Vanilla Visa Prepaid Card
Pros
  • Easy to use
Cons
  • Payment process declined
Reason of review
Poor customer service
Loss
$135
Preferred solution
Full refund
New Reviewer

I WANT MY MONEY

ITS BEEN OVER 3 MONTHS THEY STILL ARE SO CONFUSED TO WHERE MY CARD WITH MY MONEY O IT IS IM SO UPSET!!!!!!! I CALL EVERY DAY STILL THEY LIE ABOUT MY MONEY IM TAKING FUTHER STEPS TO RESOLVE THIS NOW $300 IS ALOT OF MONEY TO MESS UP Angry Angry Angry Angry Angry Angry Angry Angry Angry
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1 comment
#1732733

AMEN I know how you feel someone stole the money off of ours card also, a very sorry company don't ever buy one of their cards fraud and scammers

ID
#1597410 Review #1597410 is a subjective opinion of poster.
Location
Newport, Kentucky
Service
Vanilla Visa Customer Care
Reason of review
Problem with delivery
Loss
$300
Preferred solution
Deliver product or service ordered
New Reviewer
6/2019. We purchased a $100.00 gift card for my Dad for Father's Day. He used it twice when it got hacked. The person took out $80.00 dollars leaving just a few dollars on the card. So I called up and they agreed to replace the card. Well, now weeks have gone by and he...
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1 comment
#1732735

Same thing happened to us a very sorry company DO NOT WASTE YOUR MONEY ON ONE OF THEIR CARDS fraud AND SCAMMERS. Sure wish I had read reviews first.

ID
#1585678 Review #1585678 is a subjective opinion of poster.
Location
Succasunna, New Jersey
Service
Vanilla Visa Card Replacement
Cons
  • Being stolen
Reason of review
Slow card replacement
Loss
$100
Preferred solution
Replace the card ASAP
New Reviewer

My card is not working.

I try to buy thing and my card gets declined. And I called the number on the back and it said my card wasn't valid.
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ID
#1582686 Review #1582686 is a subjective opinion of poster.
Location
North Hollywood, California
Product
Vanilla Visa Gift Card
Reason of review
Bad quality
Loss
$45
Preferred solution
Full refund
New Reviewer

Quiero ver un desglose de los gastos

Todavía tenia dinero y ahora resulta que está expirada, quiero ver un un desglose de los gastis hechos.
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ID
#1582162 Review #1582162 is a subjective opinion of poster.
Location
Whittier, California
Cons
  • Losing money
  • Unable to direct me to someone that can help
Reason of review
Problems with payment
New Reviewer

Scammed on visa vanilla

Today I tried to activate a vanilla visa in the amount of $275 which was all taken From me these people are scam artists And kept me on the phone until they used every penny of my $275I reported it to the police and I will be contacting the Better Business Bureau and the federal complaint commission as well
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1 comment
#1732737

AMEN same thing happened to us we need to get the word out to everyone and put this company out of business scammers. scammers don't believe you when you mail them receipt where and when you bought it.

ID
#1575205 Review #1575205 is a subjective opinion of poster.
Location
La Vernia, Texas
New Reviewer

Ripped off

I bought a sweatshirt from amazon and my card was charged but I never received the shirt. After waiting 3 weeks for it to arrive, I called amazon and they could only refund to the vanilla gift card. BUT, since I used the balance of the card, I no longer had the card. In addition, amazon called vanilla giftcards and the balance cannot be put back on the giftcard. SO, I was ripped off!!!
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3 comments
#1732742

Same thing happened to us we have got to get the word out and put this company out of business, scammers big time … DO NOT BUY VANILLA VISA CARD never ever cheats cheats cheats

#1732741

Same thing happened to us we have got to get the word out and put this company out of business, scammers big time … DO NOT BUY VANILLA VISA CARD

#1709313

same *** happened to me - twice already. 150.00 stolen, than 285.00 stolen to the exact amount after checking balance online, im sure it must be employes. will never again get scammed by this company, as I will never purchase another from them

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ID
#1570694 Review #1570694 is a subjective opinion of poster.
Product
Vanilla Visa Gift Card
Pros
  • Visas are easy to spend
Cons
  • No support
Reason of review
Return, Exchange or Cancellation Policy
Loss
$90
Preferred solution
Full refund

Stay away from this card

Some pig stole the balance on my vanilla gift card. I was careful registering the card online and always use password. I don’t know if they hacked it when I checked balance or what. But somehow they got a whole if it. So from now on I won’t be using this card ever again. Live and learn.
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1 comment
#1732743

Same thing happened to us we have got to get this company out of business scammers, you get lied to nothing is ever done when someone steals your money off the card ...CLEANED IT EVERY BIT.

ID
#1568003 Review #1568003 is a subjective opinion of poster.
Location
Waterbury, Connecticut
Product
Vanilla Visa Gift Card
This is the first gift card i ever had compromised. Some *** bag made a charge of $54.70 to Amazon .com. Now im getting the run around trying to get the money. (And to the mammal that stole the money, i hooe you choke on it.)
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4 comments
#1739103

I am going thru the same thing now. i had 2 cards hacked. Waiting for a reply.

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ID
#1560726 Review #1560726 is a subjective opinion of poster.
Product
Vanilla Visa Gift Card
Reason of review
Problems with payment
New Reviewer
I bought 6 visa gift cards with 500 dollars on each one of them and it’s saying that my balance is cents no 500 dollars
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1 comment
#1703679

I think that is really awful. To pay all that money and then to find out the money is not there. I think Vanilla gift card needs to up it's security issues.

ID
#1559684 Review #1559684 is a subjective opinion of poster.
Product
Vanilla Visa Gift Card

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