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I bought a vanilla debit mastercard from this company for $100.00 dollars on or about 1-5 or 8 2018 i spent $97.46 of the funds went through O.K. I have a balance of $2.54 cents, so i tried to buy some M&Ms at walgreen today 1-18-2018 for about dollar something. And it...
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1.0
I didn't like
  • Lie to you and do not honor their products
#1171992
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In my opinion these people PURPOSELY reject correct information that you enter about your card on their site while you are trying to find out the balance. I have entered correct (I checked it before submission) information three times, but each time it was rejected...
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1.0
I didn't like
  • Poor value
#1171478
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I received a vanilla visa gift card for $200 in april 2017, and tried to use it on Jan 12,2018, but had a 0 balance. I called customer service and was told the card was not activated properly when it was purchased, and I should notify the person who gave it to me so...
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Anonymous
Anonymous

Pennsylvania

Anonymous
JayDee

What state do you live in?

I didn't like
  • Lack of problem solving skills
  • Disgusted
  • Losing money
#1169928
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Vanilla Visa - Pissed

Vanilla Visa
#1174100
1.9
Details
Given vanilla viss gifttvcard no funds on it contacted pay pal couldn't get thru cibtscted vsnilla visa where this annoyingvas *** beeping noise happened said i was being recorded. Visa vanilla can go to ***
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Vanilla Visa - Help needed

Vanilla Visa
#1168075
3.0
Details
Lost wallet need new one please
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Vanilla Visa - Major problems

Vanilla Visa
#1166661
I notice the topix forum “Major problems with the Vanilla Visa Gift Cards” has disappeared. This forum had over 900 comments. I can’t access it anywhere. What happened? If it was removed, why? Did vanilla visa Collide with topix to try to silence people?
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Vanilla Visa - Wonderful product

Vanilla Visa
#1166025
5.0
Details
Vanilla visa is an awesome product. Never had an problems.
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Okay, so for christmas my mom got me a 75 dollar Vanilla Visa Gift card. I spend 10 dollars. And the 2nd purchase I tried to make said "Transaction declined by bank". So I went to www.vanillagift.com to check my balance, and it said i had $65.10 left on my card and...
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#1156026
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I got 2 Visa Vanilla gift cards for Christmas. I have a 50$ and a 25$, and neither work. I'll be giving them another day or so before I give up on them. Last year, I had some Visa Vanilla cards and they worked perfectly, on every platform I have, from PC to PS4. Now...
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Anonymous
Anonymous

Me too! I got 2 gift cards for Christmas, $200 each and neither one works. I bought them December 23, 2017 and still no resolution

1.2
I didn't like
  • Losing money
  • Feeling lied to about having said money
#1155601
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Vanilla Visa - Horrible customer service, never get your money back
I purchased a Vanilla Visa from Walgreens, loaded $50 on the card, paid A $5.95 activation fee, paid another $6 to send it to California. In a secure envelope. The money was already gone the 2nd day before he ever received the card.. I contacted Walgreens where I...
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Anonymous
Not provided

It sounds like your trying to scam vanilla Visa out of money

Anonymous
23502

I don't like those cards - they are fraught with issues. Sounds similar to a few stories I've heard that the cashier took the numbers and gave them to a friend elsewhere and ...

1.0
I didn't like
  • Customer service reps helpless
#1139888
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Says NO FEES. Well it doesn't show any fees. But with $100 loaded it only let me spend $92.50. Now it says I have a 0 (zero) balance. Really? I only used it twice. I wouldn't suggest getting this card. There isn't anywhere to find out any more info either. Says NO...
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Anonymous
Not provided

It sounds like you didn’t read your cardholder agreement. That is your fault, not Vanilla Visa’s.

#1138413
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I purchased a reloadable card , when I went to register the card if would not allow me to do so therefore I called them only to be told that I had done something wrong during the registration process and they could not verify the card. They then requested a copy of my...
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1.0
I didn't like
  • Dishonest company
#1132001
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I purchased my vanilla mastercard preload gift card. Im on s.s. i. Folks. I put 200.00 on it. And before i could get from cashier at wal mart to the car, the cash was gone off it. I calked to verify funds. They stole it but i wasnt aware at first what occurred. They...
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1.0
#1129965
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I tried to use card only one month later. It had only been used online once and I set up pin. Card was still in my possession. Next time I tried to use, it was rejected. When I checked balance and purchases, two erroneous purchases showed up(which I had never made). I...
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Anonymous
Anonymous

I could be wrong but I'm guessing whatever you used to register the card has been compromised by some sort of malware. If you don't have antivirus, get and run it before you d...

#1122778
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