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I use my card in the store when I shop. Never ever has it left my sight or hand . The card was charged 29.00 of 29.59 remaining balance. At 1:40 am in the morning central standard time.called number on back of card The guy from customer service said four more...
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2.6
#1443522
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Vanilla Visa - Wrong amount left on card

Vanilla Visa - Wrong amount left on card
On a card of $200, it said there was $6.11 left and only $142.60 was purchased. I suppose I misread something and missed important details.
4.8
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I liked
  • Person on the phone
#1422359
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Vanilla Visa in Saint Petersburg, Florida - No refund, no good customer service. Not talking to live person, didn't get money back. No good results still upset.

No refund or good customer service and support. Changed my score of company to 2 instead of 0 or 1. Didn't talk to persoon only machine that cut me off. I did not use offensive language.
1.0
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#1442752
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Vanilla Visa in Saint Petersburg, Florida - Refund not showing up

How much on card, I was suspose to receive refund. I tried to use it .Didnt work. Please call me.
1.0
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#1442740
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Vanilla Visa - I don't know.

Yes , yes , yes, yes, yes !
#1442759
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Vanilla Visa - EXTREMELY ANGRY!!

My card number was stolen. I called FOUR times promised a dispute form and it has been FIVE days NOTHING! THE MOST UNPROFESSIONAL COMPANY IN THE WORLD!
#1439018
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Vanilla Visa - Horrible

I bought a 200 visa and the next day went to use it only to find it said declined,so I went back to were I bought it and the showed me that it was activated and that it was”Vanilla Visa Issue “ so I called them and sure enough I am getting the run around and asked to take pictures of the card/receipt and my ID!! And it will take up to 3 business days. It is Christmas and this is for presents and they don’t care I will never buy one of these again such *** from customer service
1.0
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#1431792
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Vanilla Visa - Card balance

My car has a negative balance was going on
#1436842
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Vanilla Visa - Card Is getting declined

I put $250 In the card so i can order before Christmas and it says it is getting declined when I haven’t bought anything yet & I have has this happen before & I had to call, but I need this to be fixed soon before Christmas
3.1
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#1425793
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VANILLA STEALS YOUR MONEY!! They steal money from your card and place bets at Betamerica.. i purchased a gift card and was able to use half of it. Only to have it decline bc Vanilla stole the rest of the money.. I called Betamerica and was told they get alot of calls...
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1.0
#1412794
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