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VANILLA STEALS YOUR MONEY!!

They steal money from your card and place bets at Betamerica.. i purchased a gift card and was able to use half of it.

Only to have it decline bc Vanilla stole the rest of the money.. I called Betamerica and was told they get alot of calls about fraud charges from Vanilla visa.. i called vanilla twice to get the required forms to file a claim bc after giving them all the info over the phone, i was told that doesnt open a claim. Which is total nonsense to being with, why can't a complaint be done via the phone or internet?

They say theyll email the forms to you which ive been waiting a week for the Email, still no email. Wtf This is a stall tactic.

So they can make sure you cant file the complaint in the required 2 months.. Wtf

Product or Service Mentioned: Vanilla Visa Gift Card.

Reason of review: Problems with payment.

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