Corpus Christi, Texas
0 comments
Not resolved

I purchased a Vanilla Debit Card at our local Stripes Store 701 IH 37/ 78401.i Attempted to register card and failed online registration.

Related: Vanilla Visa - My Vanilla Card Stolen

I call toll free number on card. #1) I was told my info I provided online was not valid public info.

#2) I was told to send my identification such as State I.D. and Social Security number via e-mail or fax.

#3) I refused to do so because I have never encountered such problem with any other pre-paid debit card.

4) I asked for a full refund .

5) I was told that a check would be mailed to me in mail.

6) I was told that a fee of 9.95 would be deducted from refund check.

7) I was told refund check would take up to 3 weeks to process.

8) I asked to speak with supervisor.

9) I questioned the said supervisor and come to find out I was not speaking to a representative of bank tied to debit card but to an employee of a call center.

10) I was failed to be identified over phone because she told me it was against security policies.

11) Whom are they sending refund check to? Seriously?

12) I went back to Stripes formerly known as Circle K for a refund.

13) A full refund was denied so I am out of 86.00 total fee for a card of 3.95.

14) The said supervisor told me that card would be activated as a gift card so my opinion of being ripped off is made invalid because I can still use 75.00 loaded on to card.

15) I purchased card to pay a time sensitive bill online.

16) I have left card at store because I can not pay my bill, get tracking number or account number nor withdraw atm funds.

17) I have filed an online complaint to B.B.B.

18)I hope you people jump on the bandwagon and expose them to the BETTER BUSINESS BUREA

19)Last but not least my receipts / I have 2 / Read as follows

Amount 75.00 Fee 3.95 Total 78.95........ in Comm receipt

Amount 78.95 Tax 6.51 Total 85.46

WOW! I have been taxed on my money without I making a purchase.

I thought if any taxes would apply it would apply to purchase of card only

I have been screwed nieves78401@gmail.com

Review about: Vanilla Visa Debit Card.

I didn't like: Runaround and lost wages.

Review #742039 is a subjective opinion of a user.

PRODUCT OR SERVICE Vanilla Visa Gift Card
Reason of Review / Monetary Loss Wrongly robbed of my actual last monies / Not specified
Preferred solution Full refund at 701 IH 37 78401 I paid in cash not check! I left card at store I have no use for it!

Had an Experience with Vanilla Visa?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Vanilla Visa - Ref: 833149 Vanilla Visa "I am facing same issue, this vanilla visa card i brought from CVS Newark Blvd, it says your card has expired i went to CVS they told it will take..." Read more Once again, reloadit has accepted my cash then denied access to my money with no true reason as to why Reloadit "i have used this service twice now to load funds onto my paypal prepaid mastercard. the reloadit packet clearly says immediate load to your chosen card. the first..." Read more "LOWES SYNCHRONY GE "BRAIN CRISES SURGEONS NEEDED FOR BRAIN DEAD CORPORATIONS & COMPANIES" Lowes "I believe the reason that pay pal, EBAY & GE Capital now Synchrony Bank do this is that they want to really frustrate the customer stone wall them make up..." Read more WHO IS ON THE TAKE HERE WHEN IT COMES TO GE CAPITAL RETAIL & PAYPAL Paypal "These Crooks can use a money figure & call it a "Debt Cancellation Fee" & when that backfires they call it a "Card Security Fee". They can tell you..." Read more Interstate National Dealer Services. Inc. does not honor their extended vehicle warranty contracts Interstate National Dealer Services "In Feb of this year I purchased a used 2008 BMW 550i. The dealership offered an extended warranty through Interstate National Dealer Services (INDS, Inc.), I opted for the Copper..." Read more Steinhafels Wharehouse Steinhafels "We bought a dining room table. When the dining room table was delivered the delivery team could not have been more rushed to get me to sign off and let..." Read more Protuninglab - Faulty product, but customer liable for restocking/return fees Protuninglab "HID-02-AZ-B306-PBC-RFV-4D-A HID Xenon + 05-08 BMW E90 3 Series CCFL Angel Eye Projector Headlights - Black I purchased the above item and paid the additional money for the warning cancelers. Once..." Read more CONSUMER ALERT: Roca Labs, Don Juravin and Gastric Bypass Alternative unveil new invention called the "Magic Night" pill Roca Labs "Consumers should be very, very careful when dealing with important health issues like weight control and seeking real medical professionals versus quack internet sales guys like Don Juravin a.k.a. (..." Read more