Re: the 20% tip added without my approval.
Like many others I received a vanilla gift card for Christmas. Used it at a restaurant and the next day found that an extra 20% had been added to the bill - I left the tip as cash.
Usual runaround from their customer service and talk about the fine print. I have a signed receipt from the restaurant showing the total charged and a printout from vanilla visa showing the amount charged that includes the extra 20%.
Cool scam on the part of vanilla visa. Anybody interested in a class action lawsuit against these guys?
Product or Service Mentioned: Vanilla Visa Gift Card.
Monetary Loss: $16.