Not resolved

Registered my card and all went well until I Tried to use it would not work tried on line to find out why, now the system claims it is invalid information. Phone calls to auto systems hangs up in middle of call.

No support online except to wait days. Good job I was not needing the card for anything important like food to live. Very unhappy $250.00 just to find out this is going on all the time.

Come on Visa get some help for all these people or are we just filling in your corporate coffers with more and more ill gotten funds?

Is it incompetence is it apathy? Where are the answers?

Reviewer is in unhappy mood. This person stated that there is a room for improvement of not being able to use a gift card and losing money. Please immediately contact the author of this review to discuss poor customer service of vanilla visa gift card and associated monetary loss in the amount of $257. Vanilla Visa needs to offer any options to resolve the issue according to poster's claims.

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