Product: Vanilla Visa Prepaid Card Clear all filters (0 of 34 reviews match)
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Vanilla Visa - Pissed customer

I recently purchased a Vanilla gift card which I've purchased numerous times in the past with no issues and this one particular time I purchased a gift card that told me it was invalid so I dialed the 1-800 number for them to tell me to email consumed@incomm.com which does not work and then they proceeded to tell me I have to fax them my information which i dont have access to... wtf kind of scam does this company have going on??
1.0
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Vanilla Visa Prepaid Card
#1394191
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My card been sitting in my draw I’m the only one who lives in my home besides my 4month daughter don’t invite anyone over to my home let along will they have access to my locked room door very anti social and that’s why it scares me my card info got stolen September...
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Vanilla Visa Prepaid Card
#1370501
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Vanilla Visa - Not accepting card

I punch in the numbers but it wont accept card when I phone to be told to put numbers in the phone the numbers r too many and I cant even get ALL the numbers in on the phone
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Vanilla Visa Prepaid Card
#1256143
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I brought a $100 dollar card from walmart to do online shopping but when i tried to use it, the transcation is denined . Then I when to check the balance on their website and found out it is already used.There is no money in it. Althought I called the customer's and...
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Vanilla Visa Prepaid Card
#1253688
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Bought a Visa Vanilla prepaid to use specifically online. When the website was not able to claim the funds, I didn't know what to do. Thought I could use it to create an Amazon balance and pay with that. This wasn't successful either. Basically, I'll be stuck buying...
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1.1
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Vanilla Visa Prepaid Card
I didn't like
  • Hassle of attempted purchase
  • Losing money
#1245913
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Vanilla Visa - Disaster

Received as gift two cards of £50 each unable to use in any shops. I phoned customer service and they were very rude...both times... I don’t want nothing to do with Vanilla cards anymore...USELESSNESS...
1.3
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Vanilla Visa Prepaid Card
#1235540
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Vanilla Visa - Customer service

Was having issues with the amount of money being charged on my card. Called customer service they absolutely did not understand English I got frustrated and hung up. They froze my card. Called back talked to a supervisor wanted All this documentation to in freeze it I’ve had this card for 2 years spent thousands of dollars now they want documentation had my utility money water and electric I needed to pay by Monday but they wouldn’t help I’m getting ready to call consumer affairs
1.0
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Vanilla Visa Prepaid Card
#1218403
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Vanilla Visa - Card not working

This the 2nd time in a roe that my card supposedly was not activated at time of purchase. I don't think so. I think they are trying to stall time with my money to make money with. There is no reason that it takes 3 business days after the day of complaint to get any response. That's 1 week of my money gone then 7 to 10 days to get a new card if necessary. I will never get another one again. I will also be complaining to Walmart where I bought and with any luck they will pull it off the shelf.
1.1
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Vanilla Visa Prepaid Card
#1191099
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Vanilla Visa - Awful!

I had a fraudulent charge on my card and called the customer service representative. She told me no problem when the merchant released the charge it would be credited back to my account within 7 to 10 business days. Two weeks went by and of course no money was put back on the card. I called back and this idiot guy told me it was my fault but would do what he could to resolve this matter. Six weeks later and you guessed it, nothing has been done. Worthless!!!
1.2
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Vanilla Visa Prepaid Card
#1190166
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Vanilla Visa - ***. Card won't to work Amazon

Happemed.jusy now. Called.Walmart. Tney said many are not workkmg. It.ks a $75 card! Bought to buy Chrismas gifts!!@
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Vanilla Visa Prepaid Card
#1144296
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