Product: Vanilla Visa Prepaid Card Clear all filters (0 of 30 reviews match)
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Vanilla Visa - Not accepting card

I punch in the numbers but it wont accept card when I phone to be told to put numbers in the phone the numbers r too many and I cant even get ALL the numbers in on the phone
Product
Vanilla Visa Prepaid Card
#1256143
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I brought a $100 dollar card from walmart to do online shopping but when i tried to use it, the transcation is denined . Then I when to check the balance on their website and found out it is already used.There is no money in it. Althought I called the customer's and...
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Vanilla Visa Prepaid Card
#1253688
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Bought a Visa Vanilla prepaid to use specifically online. When the website was not able to claim the funds, I didn't know what to do. Thought I could use it to create an Amazon balance and pay with that. This wasn't successful either. Basically, I'll be stuck buying...
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1.1
Product
Vanilla Visa Prepaid Card
I didn't like
  • Hassle of attempted purchase
  • Losing money
#1245913
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Vanilla Visa - Disaster

Received as gift two cards of £50 each unable to use in any shops. I phoned customer service and they were very rude...both times... I don’t want nothing to do with Vanilla cards anymore...USELESSNESS...
1.3
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Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
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Product
Vanilla Visa Prepaid Card
#1235540
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Was having issues with the amount of money being charged on my card.Called customer service they absolutely did not understand English I got frustrated and hung up. They froze my card.Called back talked to a supervisor wanted All this documentation to in freeze it I’ve...
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1.0
Product
Vanilla Visa Prepaid Card
#1218403
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This the 2nd time in a roe that my card supposedly was not activated at time of purchase.I don't think so. I think they are trying to stall time with my money to make money with. There is no reason that it takes 3 business days after the day of complaint to get any...
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1.1
Product
Vanilla Visa Prepaid Card
#1191099
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I had a fraudulent charge on my card and called the customer service representative.She told me no problem when the merchant released the charge it would be credited back to my account within 7 to 10 business days. Two weeks went by and of course no money was put back...
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1.2
Product
Vanilla Visa Prepaid Card
#1190166
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Vanilla Visa - ***. Card won't to work Amazon

Happemed.jusy now. Called.Walmart. Tney said many are not workkmg. It.ks a $75 card! Bought to buy Chrismas gifts!!@
Product
Vanilla Visa Prepaid Card
#1144296
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Vanilla Visa - Horrible customer service, never get your money back
I purchased a Vanilla Visa from Walgreens, loaded $50 on the card, paid A $5.95 activation fee, paid another $6 to send it to California. In a secure envelope. The money was already gone the 2nd day before he ever received the card.. I contacted Walgreens where I...
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Anonymous
Not provided

It sounds like your trying to scam vanilla Visa out of money

Anonymous
23502

I don't like those cards - they are fraught with issues. Sounds similar to a few stories I've heard that the cashier took the numbers and gave them to a friend elsewhere and ...

1.0
Product
Vanilla Visa Prepaid Card
I didn't like
  • Customer service reps helpless
#1139888
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Says NO FEES.Well it doesn't show any fees. But with $100 loaded it only let me spend $92.50. Now it says I have a 0 (zero) balance. Really? I only used it twice. I wouldn't suggest getting this card. There isn't anywhere to find out any more info either. Says NO FEES....
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Anonymous
Not provided

It sounds like you didn’t read your cardholder agreement. That is your fault, not Vanilla Visa’s.

Product
Vanilla Visa Prepaid Card
#1138413
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